“DWS we have developed a solution which has delivered significant improvements in communication, productivity and reduction of cost. Working with DWS was a pleasure; the team was professional and very helpful throughout the process and delivered a high level of advice, support and care, and continuing to provide.”

Colin Burgess - Chief Executive

The Challenge

St Peter & St James are a local hospice set in 28 acres of Sussex countryside, St Peter & St James has spectacular views across the South Downs. They encourage their patients and their loved ones to make the most of the grounds, which include landscaped gardens, a wheelchair friendly woodland walk and a summer house.

DWS wanted to help support our local hospice and believed we could help save them a significant amount of money. We offered a free, extensive document workflow analysis.

The Analysis

DWS offers a free, extensive document workflow analysis for its customers.

For St Peter & St James this included:

  1. Reviewing the use of the printers, scanners and faxes throughout the company.
  2. Looking at the age and ability of the current printers and copiers along with their quality and reliability.
  3. Identifying the cost of Royal Mail postage, couriers, fax transmissions and all outsourced printing.

The Findings

The analysis showed:

  1. Current machine speeds and quality were very poor compared to what is on the market today which actually reduced the impact of their marketing.
  2. High cost exposure to print.
  3. Expenditure was extremely high on all consumables for all machines.

The Solution

Being a passionate supporter of the Hospice and a regular fund-raiser we worked closely with Xerox UK to provide St Peter and St James with FREE equipment as a charitable donation.

  1. A print management solution was put in place to control and monitor colour printing costs, restricting colour access to authorised users and enforcing account limits.
  2. We have saved them 30% on internal printing whilst increasing the productivity, quality and impact of their printed marketing material.
  3. A high quality print solution has been put in place which has reduced downtime considerably.